All You Need to Know About WorkCover in Australia

Being healthy and staying healthy keeps you going in your everyday life as it assures your ability to work. If you’ve ever been injured at work or have concerns about workplace safety, you should be able to take out your WorkCover right away. In Australia, WorkCover plays a vital role in protecting both employees and employers in the event of workplace accidents or injuries.

Get to know how WorkCover or workers’ compensation can help you deal with work-related injuries. This insurance can help you pay for medical care in times of need. Let’s get to know the basics of WorkCover in NSW.

What is WorkCover Insurance?

WorkCover insurance is like a safety net for workers and employers. It is a scheme set up by each state or territory in Australia. This insurance provides financial support and services to employees who suffer a work-related injury or illness. Essentially, it’s there to ensure that if something goes wrong at work, you are not left high and dry.

Here is what you need to know about WorkCover insurance:

  • Financial Support: If something happens to you at work that results in an illness or injury, WorkCover steps in to help cover the costs. They can help pay for things you need after getting injured or hurt. It can include doctor visits, medications, and even the money you might lose from not being able to work.
  • Return to Work Programs: WorkCover is not about throwing money at the problem. They help you get back on your feet to work safely. Programs can be made to help you ease back into your job, even if it means doing lighter tasks for a while.
    Workplace Safety Resources: Think of WorkCover as your workplace safety buddy. They provide resources and tips to your boss to make sure your workplace is as safe as possible. From proper equipment to training, they will help you prevent getting injuries on the job.
  • Property Damage Expenses: WorkCover can also pay for property damages in the workplace. If a piece of equipment was damaged which may have caused your injury, WorkCover can also cover that.

Death benefits and funeral expenses can also be covered by WorkCover in case of worst-case scenarios.

WorkCover NSW

WorkCover NSW is the specific scheme that covers New South Wales. If you live or work in NSW, this is the one you’ll deal with if you ever need to make a claim. Here’s what WorkCover NSW offers:

  • 24/7 Claims Hotline: Got hurt at work and need to make a claim? No problem! You can call their hotline anytime, day or night.
  • Medical Treatment: WorkCover NSW will pay for the medical care you need for your injury. This includes visits to the doctor, medicine, and other treatments.
  • Weekly Compensation Payments: If you cannot work because of your injury, WorkCover can cover for your expenses. WorkCover NSW can give you money every week to help cover your lost wages.
  • Return to Work Support: WorkCover NSW also helps you get back to work safely. They can arrange for you to do lighter duties or provide training if you need it.

The WorkCover Claim Process (WCNSW)

In case you got hurt at work, it’s time to take out your WorkCover. So, what happens if you get injured at work and need to make a claim? Here’s a simple breakdown:

  • Seek Medical Attention: First things first, get yourself to a doctor and make sure they know your injury happened at work.
  • Notify Your Employer: Tell your boss about your injury as soon as you can. They’ll guide you through the next steps.
  • Lodge a WorkCover Claim: You (or someone on your behalf) need to fill out a claim form and send it to WCNSW.
  • Medical Assessment: WCNSW might want to get a second opinion on your injury from another doctor.
  • Claim Determination: Once they’ve gathered all the info, WCNSW will decide what benefits you’re entitled to.


This is just the general overview. But remember that every claim is unique. For the latest info, check out the NSW website or give them a call.

What Injuries Are Covered by WorkCover NSW?

SafeWork Australia is the governing body that looks over and manages worker’s compensation in case of a fatality, illness, or injury in the workplace. Here are some of the injuries and illnesses for which you can be eligible to claim your WorkCover:

Physical Injuries

  • Slips, trips, and falls
  • Falling objects
  • Musculoskeletal disorders
  • Wounds and cuts
  • Burns
  • Fractures, including spinal fractures
  • Respiratory problems from dust or fumes
  • Hearing loss from loud machinery
  • Asbestosis
  • Silicosis

Psychological Injuries (Mental Health Conditions)

  • Violent incidents at work
  • Post-Traumatic Stress Disorder (PTSD)
  • Prolonged work stress
  • Anxiety
  • Depression


Different schemes have different coverage and benefits. Check your scheme to find out more. If there has been a serious injury, illness, or dangerous incident, contact 13 10 50 immediately.

WorkCover Employer Obligations (WCNSW)

If you’re an employer in NSW, WorkCover comes with a few responsibilities:

  • Safety First: Your top job is to make sure the workplace is safe. This means looking out for any hazards and fixing them before someone gets hurt.
  • Insurance Matters: You need to have WorkCover insurance and keep it current. This is what protects your workers if they get injured.
  • Report Injuries: If an accident happens and someone gets hurt, you must report it to WorkCover NSW. This helps get the ball rolling on their support.
  • Support Returning Workers: When a worker is ready to come back, help them ease back into their job. Even if they cannot do the usual work they do. This could mean lighter duties or different tasks.

Employers or business owners should also have a register of injuries form ready in their documents in case one of their employees gets injured. This ensures that an injury or illness in your workplace is recorded. 

What is included in the injury register?

  • the name of the injured worker
  • the worker’s address
  • the worker’s age at the time of injury
  • the worker’s occupation at the time of injury
  • the industry in which the worker was engaged at the time of injury
  • the time and date of injury
  • the nature of the injury
  • the cause of the injury

This form can be filled out in writing or electronically. SafeWork NSW also provides a standard template for a registry of injuries form for easy filing.

When one of your workers gets injured, you are still obliged by the State Insurance Regulatory Authority to record the incident. This makes sure your worker will get the appropriate benefits they can claim from their insurance. Get more information from SIRA’s guidelines.

How Can Woodville Rd Help Patients with Their WorkCover Claim?

If you get injured at work, Woodville Rd can help you get your claims with less to no hassle. Our patients can be assured that their WorkCover will be claimed efficiently and effectively. We also ensure there are no out-of-pocket expenses for our patients.
Patients can also expect that our general practitioners (GPs) will work closely with experienced no-win, no-fee lawyers. Here’s how we support you through the process:

  • Comprehensive Legal Assistance: Our partnered lawyers provide expert guidance to ensure you fully understand your claim and the potential amount you may be entitled to receive. These legal services are offered without any out-of-pocket charges to you.
  • Claim Protection: Patients will be at ease to find that our lawyers who are experts in insurance claims will work diligently to ensure that insurance agencies do not unjustly decline your case. At Woodville Rd, we also advocate for your rights.
  • High Success Rate: We pride ourselves on a 99.8% success rate for patients who file claims through our services. This reflects our commitment to achieving positive outcomes for our patients.

We can assure you that WorkCover claims at Woodville Rd run as smoothly and stress-free as possible because we want to secure the benefits you deserve.

Get Covered with WorkCover NSW

WorkCover is there to protect both employees and employers when things go wrong at work. If you’re an employer or employee, understanding WorkCover can give you an advantage. If you ever need medical help after a workplace injury, Woodville Rd Medical & Dental Centre is here for you.

We are here with our GPs to support and get you back on track. Our team is here to provide expert medical care with ease and comfort. You don’t have to worry because we accept WorkCover insurance. Click here to see if you’re eligible for a WorkCover Compensation Claim, or talk to our GPs about your injury. Contact us at (02) 9681 5880.